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About Us

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Innovation Through Strategic Partnership.

Learn how our security-first approach and strategic partnerships are transforming business technology.
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From Technical Support to Strategic Innovation

Our journey of transforming business technology while building lasting partnerships.

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From Cloud Migrations to Strategic Innovation

Since 2005, Mural has evolved from supporting global cloud migrations for Microsoft to becoming a trusted partner for product launches and innovation.

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Security-Enabled MSP for Growth & Protection

Expanding our expertise, we now provide advanced cybersecurity solutions that safeguard businesses while fueling their growth.

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Compliance Readiness & Certification Expertise

Our deep understanding of security naturally led to helping businesses navigate complex compliance and certification requirements.

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AI-Driven Efficiency & Unmatched Partnerships

Through Contextual.io and Microsoft, we pioneer AI solutions that automate processes, enhance efficiency, and drive customer success.

Guided by Purpose, Driven by Excellence.

Our mission, vision, and purpose shape every partnership and drive measurable outcomes.

Mission

Mission

Create seamless customer experiences that empower, protect, and innovate.

Vision

Vision

Enable excellence by connecting innovative solutions to challenges, ensuring technology is secure, compliant, and accessible to all.

Purpose

Purpose

Build a community that cultivates success in a fun and authentic environment, where we strive to grow ourselves each day.

Culture

Culture

We thrive on collaboration, grow through transparency, and hold ourselves accountable. With humility, a sense of fun, and a focus on growth, we create a workplace where support and ambition drive everything we do.

Guided by Purpose, Driven by Excellence.

A Different Kind of Technology Partner.

Where strategic expertise meets measurable business value through innovation and proven excellence.

Microsoft Strategic Partnership

Twenty years of proven excellence as Microsoft's top-rated partner for customer satisfaction and product insights, driving innovation through strategic feedback and early

Security-Enabled Innovation

Unique combination of enterprise-grade security solutions and compliance readiness expertise, helping businesses achieve certifications while protecting their future.

AI Implementation Excellence

Strategic implementation of AI solutions through our Contextual.io partnership, transforming manual processes into automated efficiency while maximizing human potential.

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Strategic Business Integration

We integrate with your strategic initiatives, ensuring technology investments drive business success through proactive planning and measurable outcomes.

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True Partner Approach

Unlike traditional MSPs, we combine deep technical expertise with strategic vision to drive innovation, ensure security, and deliver measurable business value.

The People Behind the Technology

Meet the talented team that’s redefining engagement and growth for digital brands.

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Don Yäger, President & COO

Don Yäger, our President and COO brings visionary leadership to Mural Technologies, where he drives strategic direction, operational excellence, and cultivates a culture of innovation and excellence. His distinctive approach combines forward-thinking strategy with hands-on execution, ensuring clients receive transformative solutions that meet tomorrow's challenges today. Don's executive experience spans defense contracting, computer manufacturing, software development, customer experience, and business transformation. He brings a wealth of insight from leading organizations through periods of significant change and growth, always with an unwavering commitment to both business results and people development. His executive tenure at Intuit and role as President of the International Customer Service Association underscores Don's commitment to innovation and excellence. As a proud US Air Force veteran, Don's disciplined leadership ethos is anchored in integrity, accountability, and transparency—creating environments where innovation thrives and business transformation flourishes.

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Matt Soska, Chief Financial Officer

Matt Soska, our Chief Financial Officer, drives Mural’s financial operations and strategy, leveraging his extensive experience in operational, financial, and strategic roles. With a background in both early-stage and established private and publicly-traded companies, Matt excels in mergers and acquisitions, investor relations, and negotiations. His leadership prowess and financial acumen position Mural for sustained growth and success in an ever-evolving market landscape.

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Mike Ellerd, SVP Of Operations

Mike Ellerd, our SVP of Operations, brings a wealth of experience in partner excellence, operations, project management, and workforce management to Mural. With a background that includes Fortune 100 companies and consulting services for corporations across the United States, Mike’s leadership ensures operational excellence and strategic alignment across all facets of the organization. An MBA graduate, marathoner, and military veteran, Mike embodies dedication, resilience, and a commitment to excellence in everything he does.

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Mark Green, VP of IT

Mark Green, our VP of IT, combines technical expertise with a passion for innovation and collaboration. With a degree in Computer Science and over 30 years of experience in the industry at large, Mark drives Mural’s IT initiatives forward, ensuring seamless network operations and technological advancement. Beyond the office, Mark’s love for golf and adventure reflects his dynamic personality and thirst for new challenges, making him an invaluable asset to our team.

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Bret Harbin, Senior Director of Operations

Bret Harbin, our Senior Director of Operations, brings over 8 years on experience in launching and nurturing new programs, as well as developing existing business initiatives. With a diverse background spanning the legal and information technology sectors, Bret is uniquely positioned to lead our day-to-day operations in optimizing processes and enhancing organizational performance. His approach is centered on a commitment to excellence in service delivery and client satisfaction, and he is dedicated to fostering a culture of collaboration and professional growth within our organization. With his leadership, our team is energized to adopt a mindset of ongoing improvement and innovation.

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Amanda Peranzi, HR Manager

Amanda Peranzi, our HR Manager and SHRM-CP Certified Professional, is a dedicated leader with over 17 years of experience in human resources. Her strategic approach to personnel management, coupled with a commitment to fostering a diverse and inclusive workplace culture, defines her role at Mural. Amanda’s SHRM-CP certification underscores her dedication to professional excellence and ongoing learning, while her creative pursuits and adventurous spirit enrich both her professional and personal endeavors. With Amanda at the helm of our HR initiatives, Mural continues to thrive as a dynamic and inclusive workplace where every individual is valued and supported.

Securing Success Across Critical Industries.

From aerospace to healthcare, we deliver secure, compliant solutions that drive innovation and growth.

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Aerospace & Defense

Twenty years of proven excellence as Microsoft's top-rated partner for customer satisfaction and product insights, driving innovation through strategic feedback and early

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Healthcare

Secure technology implementation meeting HIPAA requirements and enabling efficient patient care delivery.

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Manufacturing

Modernized operations through secure automation and AI implementation, driving productivity and growth.

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Technology

Strategic technical support and product innovation enabling continuous improvement and market leadership.

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Energy & Utilities

Critical infrastructure protection while enabling digital transformation and operational efficiency.

Let's Build Your Secure Digital Future.

Let's discuss how our strategic partnership can drive your business success.