The Work We Do
Helping global service providers succeed by delivering exceptional customer experiences through technical support, solutions, and insights.
The Mural Value –
True Strategic Partnership
Increase revenue, grow customer base, ensure product adoption, and gain customer insights that will improve your products and brand. Whatever your need, Mural is here to help.
Cloud & SaaS Technical Support
When Technical Support isn’t core to your business or your team can’t scale to the demand of customers, providing an exceptional experience can be challenging. Mural’s team can fully deliver or step in to augment your core support organization with direct or escalation-based technical support that not only solves customer problems but increases overall satisfaction, while delivering insights that help improve your products and solutions.
Facilitated Adoption™ including Migration, Onboarding and Education
Grow Your Base and Cross-Selling Campaigns
Customer Training and Education Solutions
Agent Training Services
“No matter the challenge, with a constant positive, can-do attitude, Mural is a valuable partner in building great Customer Experiences!”
Director of Customer Success Engineering, Microsoft