Our Work

We empower global service providers and small businesses with exceptional experiences through technical support, product partnerships, managed IT services, strategic solutions, and actionable insights.

Comprehensive IT Solutions and Strategic Support

At Mural, we blend top-tier Managed IT Services with Strategic Partner Support to drive business growth, optimize technology infrastructure, and provide strategic insights that elevate your brand. From securing and streamlining your IT operations to fostering innovation and expanding your market reach, Mural delivers tailored solutions designed to meet your unique business needs and propel your success.

Mural - A True Strategic Partner

Managed IT Services

Cyber Security

Cyber security is crucial for businesses to protect sensitive data, maintain customer trust, and ensure compliance with industry regulations. Mural provides comprehensive cybersecurity solutions, safeguarding your organization against threats and vulnerabilities. Our expert team ensures your systems are secure, allowing you to focus on your core business with peace of mind.

Cloud Services

Cloud services enable businesses to scale, innovate, and operate more efficiently. Mural’s cloud solutions offer seamless migration, optimized management, and secure operations to help you leverage the full potential of the cloud. Let us handle your cloud infrastructure while you focus on growing your business.

Network Management

Effective network management ensures your business stays connected, secure, and efficient. Mural provides comprehensive network management services, from monitoring and maintenance to troubleshooting and optimization. Rely on our expertise to keep your network running smoothly and securely.

IT Projects

Successful IT projects require strategic planning, expert execution, and continuous management. Mural’s IT project services cover everything from initial consultation to final implementation, ensuring your projects are completed on time and within budget. Trust us to bring your IT initiatives to life with precision and expertise.

Strategic Partner Support

Cloud & SaaS Technical and Product Support

When Technical Support isn’t central to your business or your team can’t keep up with customer demand, delivering exceptional experiences becomes a challenge. Mural steps in to provide direct or escalation-based technical support, enhancing overall satisfaction and providing insights for product improvement.

Facilitated Adoption™ including Migration, Onboarding and Education

The initial 60 days of a customer’s journey are pivotal for long-term adoption and retention. Mural offers comprehensive support throughout this critical phase, guiding migration, facilitating onboarding, and offering ongoing education to empower customers in fully utilizing SaaS products.

Product Launch Support

Launching a new product requires meticulous planning and execution. Mural offers comprehensive product launch support, including market analysis, strategic planning, and technical assistance. Ensure a successful product introduction with our expert support and industry insights.

Content Development

High-quality content is key to educating and engaging your audience. Mural’s content development services create impactful educational materials, training resources, and more to optimize your employees’ and customers’ experiences. Enhance your communication and learning initiatives with our expertly crafted content.

“No matter the challenge, with a constant positive, can-do attitude, Mural is a valuable partner in building great Customer Experiences!”

Richard Chaves

Director of Customer Success Engineering, Microsoft

By The Numbers

80%

80% Increased Retention

35%

35% Cross-Selling Conversion

72

72 Average NPS

Contact Our Team