Facilitated Adoption™ including Migration, Onboarding, and Education

Empowering users with success from day one.

Setting the Stage for User Success

Transitioning to cloud and SaaS solutions isn’t just about making a sale – it’s about ensuring ongoing value delivery. At Mural, we understand the critical importance of seamless migration, onboarding, and early education in shaping the customer experience. Our tailored approach focuses on providing red-carpet treatment during these pivotal stages, ensuring that your customers not only adopt your solutions but also derive maximum value from them. With Mural’s expertise, you can dramatically improve user satisfaction, reduce churn, and unlock opportunities for growth.

 

Success Begins With Migration

Mural’s migration services prioritize data integrity, security configurations, and user setup, all aimed at minimizing downtime and optimizing business continuity. Whether it’s a basic DNS configuration or a complex data transfer operation, we work closely with your team to execute a detailed plan that meets your specific needs. Beyond migration, our support extends to user account creation, license activation, and local setup, ensuring a smooth transition at every step of the way.

 

Empowering Users for Long-Term Success

Early education is key to driving user engagement and long-term success. Mural specializes in designing tailored education programs that focus on top features, productivity tips, and expert guidance. Whether it’s one-on-one training sessions or organization-wide workshops, our Facilitated Adoption™ programs empower users to harness the full potential of your solutions. By investing in user education early on, you can differentiate your brand, foster customer loyalty, and pave the way for sustained growth.

Contact Us