About Our Team

Mural is your trusted cloud-success partner
with experience and expertise in all the right places.

Who is Mural

We are a values-driven organization dedicated to helping our clients, partners, and customers succeed with cloud and SaaS technologies. Through our business solutions and partner services, we help people and businesses maximize efficiency, reduce costs and increase profitability. With over 15 years of experience and nearly 500,000 business customers served, you can trust us to help your business grow and thrive. Mural is headquartered in Tucson, AZ with staff in Phoenix, AZ, California and New England.

"Our goal is to empower success. This is a promise for our clients, partners, customers AND team members. Because when we grow, we grow together!"

Sydney Hoopes
People Care Team Coordinator

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About Our Culture

Mural is proud to be a diverse family of experts and professionals who are passionate about technology. We care about the wellness and success of each other just as much as we do our partners, clients and customers. We are driven by 6 core values that guide the dedication and commitment in everything we do.

Integrity is our foundation. We do what is right, even when it's difficult. We keep our commitments and are guided by morals and ethics. Through our actions, we earn trust.

We're passionate about providing the absolute best for our partners, clients, and customers, as well as each other. We are focused, we are resilient, and we embrace diversity.

We relentlessly pursue excellence for ourselves and our work. We strive for the highest possible quality in everything we do and take pride in our craftsmanship. In that, we also continually find ways to improve ourselves and our offerings.

Our innovative approach pioneers the future. By being forward thinking we challenge the status quo, pursue the impossible, and seek greater knowledge. It also gives us the opportunity to learn from our mistakes. At Mural, we're not afraid to color outside the lines.

We are selfless stewards to ourselves and our community. It is our privilege to help others and make our community a better place. At Mural, we care and we give back. Our values show up in our actions and we bring our whole selves to work each day.

It's not all work at Mural, we also take our fun seriously. We celebrate, we support, we encourage, and we inspire. We take great steps to create a positive, energetic environment. In short, we have fun at Mural!

Our Company History

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Mural Was Founded

Mural was founded in 2005 by the senior executive team from Apptix, the world’s largest Hosted Exchange provider at the time.

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Strategic Consulting

During its first years, Mural focused on providing strategic consulting and thought leadership services to telecommunications companies, hosting providers and cable operators all around the world.

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Leadership Team

In 2010, the Mural leadership team realized they could expand the company by augmenting the services our partners were delivering themselves. Mural’s team of operational experts could act in partnership to deliver cloud sales engineering, customer migration and onboarding, technical support, and grow-your-base campaigns.

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Mural Grew Even Further

In 2021, Mural grew even further, providing its unique expertise directly to small and medium businesses for the first time. We are proud to offer industry leading services each and every day to help our partners, clients, and customers achieve unparalleled cloud success.

Our Leadership Team

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Don Yager

President and COO

As our President and Chief Operating Officer, Don Yager leads company Vision, Strategy, and day-to-day operations for Mural, including, Service Delivery, Sales, Marketing, Business Development, Information Technology, Administration, Human Resources, Recruiting, and Program Management. 

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Don brings to the table over 30 years of Executive experience in operations, learning & development, knowledge management, curriculum design, quality improvement, leadership development, and professional services throughout multiple industries including Software Development, Customer Experience Operations, Computer Manufacturing, and Avionics Defense Contracting. Prior to joining Mural, Don was the Executive Global Leader for Intuit's Small Business Learning, Development, and Quality organization, as well as the Executive Tucson Business Site Leader with over 1100 employees. Don is a proud US Air Force (B-52) Veteran and also served three years as President of the International Customer Service Association (ICSA).

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Andrew Brooks

Chief Revenue Officer

As Co-founder and Chief Revenue Officer, Andrew Brooks leads Mural’s business development and strategic growth efforts, partnering closely with our operations leadership to consistently deliver incremental value to existing customers. 

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Andrew has served in senior operations and sales roles for early stage and publicly traded companies. He has successfully founded and sold two businesses and is an active angel investor. On a personal note, Andrew ran a marathon on all seven continents in seven days (yes, including Antarctica).

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Matt Soska

Chief Financial Officer

As Chief Financial Officer, Matt Soska leads Mural’s financial operations and strategy as the company continues to expand. Matt brings to Mural years of experience in Operational, Financial, and Strategic roles and has held senior executive positions in operations, finance, and software development.

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He currently serves as president of a real estate investment venture and as CFO of another technology company making advances in the healthcare industry. Matt is a seasoned professional in Mergers and Acquisitions, Sales, Investor Relations and Negotiations. He has served in both early-stage and established private and publicly-traded global companies.

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Mike Ellerd

Vice President of Operations

As Vice President of Operations, Mike brings to Mural a broad background of partner excellence across all industries including several Fortune 100 and Fortune 50 companies.  Mike has over 25 years of experience in Operations, Project Management, Process Development, Business Intelligence, and Workforce Management.

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Prior to joining Mural, Mike has worked in the Personal Finance industry as well as leading large teams both domestically and internationally and has provided consulting services to large corporations across the United States.

Additionally, Mike has an MBA in Business, has competed in dozens of marathons and triathlons including two Ironman races and served in both the Navy and the Army National Guard.

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